Coronavirus Covid-19 – Advice

This page hopes to provide the most up to date information & advice from a number of sources. Please check regularly for updates.


Coronavirus (COVID-19) is a new illness that can affect your lungs and airways. It’s caused by a virus called coronavirus.  There is currently no specific treatment for coronavirus. You’ll need to stay in isolation, away from other people, until you have recovered. More Information


Get an isolation note – Use this service if you have been told to stay at home because of coronavirus and you need a note for your employer.

Advice for the extremely vulnerable. The NHS is contacting all those identified as extremely vulnerable with advice for themselves and their families. More information on the PHE website

Get coronavirus support as an extremely vulnerable person. Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food. Register here



The most common symptoms of coronavirus (COVID-19) are recent onset of:

new continuous cough and/or

high temperature

loss of taste or smell


Stay at Home Guidance

Individuals with a high temperature or new, continuous cough should stay at home for 7 days. Families are being urged to stay at home for 14 days if any member of the household is ill. Do not go to a GP surgery, pharmacy or hospital. People do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999. For more information click here


Social Distancing

Everyone should stop non-essential contact with others. That means people should work from home where possible. The advice on people avoiding non-essential contact is particularly important for people who are over-70, for people who are pregnant and for people with underlying health conditions. The vulnerable group includes those who are normally advised to have the flu vaccine. For more information click here



Shielding is a measure to protect people who are clinically extremely vulnerable by minimising all interaction between those who are extremely vulnerable and others. See the guidance on the website.



Use of shared spaces

This advice has been written for those living in hostels but is applicable to anyone living in a household where kitchen & bathroom facilities are shared. See the website for more information.



Cleaning in non-healthcare settings

If you, or any member of your household, has had the virus then find out what you need to know about cleaning on the website




The official Government page with up to date information & guidance. For all the latest official updates click here



Coronavirus Related Fraud

See the Action Fraud website for information on scams and how to avoid them


Job Centre Plus

Visit the website for the latest information on claiming Sick Pay, Universal Credit and other benefits.




SCC & NHS Advice

For the latest information and advice on Coronavirus (COVID-19) from Somerset County Council and the NHS in Somerset see the website



Somerset Coronavirus Support Helpline

The Somerset Coronavirus Support Helpline number, 0300 790 6275, is now live and will make it easier for people access any local authority help they may need, including emotional support, in the current crisis. More Info




We won’t give up until everyone experiencing a mental health problem gets both support and respect. We can help you make choices about treatment, understand your rights or reach out to sources of support. See our website



Somerset Bereavement Support Service – 0800 304 7412

Somerset Public Health, MIND in Somerset, and Marie Curie have joined together to offer free bereavement and emotional support to everyone who has been bereaved during the pandemic for whatever reason. For more information see the PDF below.



Somerset Bereavement Support Service

Five things I’ve learnt offering bereavement support


Domestic Abuse Newsletter

Domestic Abuse Newsletter ed Covid2

Childline: 0800 1111

Samaritans: 116 123

Domestic Violence Hotline: 0808 2000 247

Mind: 0300 123 3393

Age UK: 0800 169 6565

Shout! (textline) 85258


For local Glastonbury Information & Support click here