What parents and carers need to know

What support is available to parents to help them educate their children at home and to access children’s social care services?

The information below is from section 8 of this Government webpage. For more information on what parents and carers need to know about schools, colleges and other education settings during the coronavirus outbreak visit the webpage.

8. Resources and support

We want to support schools and parents to ensure children and young people’s education can continue.

We also want to ensure that children with a social worker can continue to receive support from children’s social care services, and that care leavers have the online access they need to keep in touch with the support and services they need.

To help young people access online learning, devices will be ordered for disadvantaged children who would otherwise not have access to one and are preparing for exams (in year 10) or receive support from a social worker, or are a care leaver.

Where care leavers, children with a social worker at secondary school and disadvantaged children in year 10, do not have internet connections, we are providing 4G routers to them so that they can learn at home. In addition, we are working with the country’s major telecommunication providers to make it easier for families to access selected educational resources by temporarily exempting these sites from data charges.

For support to access social care services, you should first contact your local authority. For year 10 children, you should contact your child’s school, who will be able to offer advice.

Other available support includes:

  • a list of online educational resources which have been identified by some of the country’s leading educational experts to help pupils to learn at home
  • guidance to help primary school children continue their education during coronavirus (COVID-19) outbreak
  • enhanced education provision from the BBC to include daily lessons starting from 20 April 2020
  • an online resource from Oak National Academy with daily lessons available to both primary and secondary pupils (your child’s school is best placed to advise you regarding whether to use the academy alongside their existing offer)

For 16 to 19 year olds, education providers are able to provide support to young people who are not able to access an internet connection. Young people and parents should contact their provider if they are not able to access remote education.

Most further education providers have established remote education offers, which they have expanded to support education at home. Young people should be in regular contact with their provider around what support is available and to ensure they take full advantage of the offer.